About our Courses

Bookings will normally be confirmed, usually by email, within 10 days. Please make a note in your diary as we will not usually contact you again until joining instructions are sent 1-2 weeks prior to the course.

These will be sent out to you, usually by email, approximately 1-2 weeks in advance of the course.

Please have available a calculator and pens.

Every course will be evaluated so that attendees have an opportunity to feedback into the ongoing development of the programme. Your comments are extremely valuable to us. If you have training needs not met by our programmes then you may be interested in commissioning your own course from us.

Please check the timings of the course you are booking. Most courses start at 10am but course lengths differ.

All courses are normally led by the advice team at the Unit.

It is important that you have either attended Introduction to Welfare Benefits or have a working knowledge of the benefits system before enrolling on any of the other courses.

Please read the aims and objectives of your chosen course carefully so that you book courses relevant to your needs and experience. If you have any queries, or would like to talk through your training requirements with us, please contact us.