Surrey Welfare Rights Unit

Who is this course for?

This course is for advisers who already have good experience in using the Quick Benefit calculator and who know their way around the benefit system.

Aims

To  build on the skills of the advisers to increase their knowledge of the software by working though more complex benefit entitlement calculations.

Objectives 

At the end of the course delegates will:

• understand how to make the most of the software
• have worked through selected examples involving changes of circumstances and exploring the impact on benefit entitlements
• have completed comparisons between legacy benefits and UC calculations
• have completed changes of circumstances calculations that may impact on UC
• understand how to provide a comprehensive better off calculation

Course Structure

The course consists of 2 training sessions a week apart.

The first session of 2 hours will be a demonstration of what you can do and how to do it. At the end of the first session the delegates will be emailed some exercises for them to work through, practicing their knowledge and building up their skills before the second session a week later.

The second session of 1½ hours will review how the delegates got on with the exercises with the opportunity to discuss any questions they have.

Delegates will need access to the latest version of the software during the 1st session. You will be asked to complete a case study during this session. The trainer will explain how to do this without leaving the Zoom training.
The software will also be needed between the two sessions in order for the case studies to be completed by delegates.