Surrey Welfare Rights Unit

Who the course is for

This course is for generalist advisers who have a basic understanding of housing status. It aims to enable advisers to give advice on the possession process and assist clients to take appropriate action to prevent eviction.

Aims

It aims to enable advisers to give advice on the possession process and assist clients to take appropriate action to prevent eviction.

Objectives

At the end of the course you will be able to:

•   Advise on how housing status determines the type of possession action
•   Identify the stage of the possession process a client is at
•   Check the validity of notices
•   Identify relevant paperwork and complete common court forms
•   Negotiate with landlords
•   Identify when to make an appropriate referral
•   Explain to clients about court procedure and decisions a court can make

Please note this course does not cover mortgage repossession.