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- Welfare Rights Newsletter
08 Nov 2023
Surrey Welfare Rights Unit
The charity for your community
18th March 2020 by Ray Savage in Home Content 2, Local News
IMPORTANT: Change in how we are taking enquiries during current COVID-19 period
From 18 March we are operating the service remotely following advice issued by the Department of Health. We will still be taking enquiries, Monday to Friday, 10am to 4pm. Organisations who subscribe can either email their enquiry or request a call back from a SWRU adviser. The address for both options is advice@swru.org We will be […]
11th February 2020 by Ray Savage in Home Content 2, Local News
Benefits for Carers booklet updated
The 23rd (2020) edition of our “Benefits for Carers” booklet is now available in pdf format. It can be download here.
20th August 2019 by Ray Savage in Home Content 2, Local News
“Quick Benefits – Building on existing skills” course for Surrey LCAs in November
This half day hands-on workshop is for advisers who already have experience in using the Quick Benefits calculator. It will build on the skills of the advisers to increase their knowledge of the software by working through more complex benefit entitlement calculations. Further details can be found here
29th May 2019 by Ray Savage in Home Content 2, Local News
“UC and Help to Claim” new one-day course added for LCA advisers
We have designed a new course specifically for local Citizens Advice advisers who are or will be delivering Help to Claim, and in particular, face to face support. Advisers should have generalist advice level understanding of the benefits system. It will introduce advisers to Universal Credit, who is entitled, how UC is calculated and how clients […]
16th May 2019 by Ray Savage in Home Content 2, Local News
“UC – Can you avoid it?” half-day course added to our open programme
As Universal Credit rolls out more and more legacy benefit claimants are faced with the prospect of claiming Universal Credit. These ‘natural migrations’ will not be provided with transitional protection and in many cases will receive less on UC than on legacy benefits. This course will provide staff and volunteers with the tools needed to […]
24th October 2018 by Ray Savage in Home Content 2, Local News
Benefits for Carers booklet updated
The 22nd (2018) edition of our “Benefits for Carers” booklet is now available in pdf format. It can be download here.
31st July 2018 by Ray Savage in Home Content 2, Local News
Download our Impact Report 2017/18
Why the need for Surrey Welfare Rights Unit? In February 2018 the Work and Pensions Select Committee published its report on PIP and ESA assessments. The Chair, Frank Field MP, when referring to the widespread findings of poor administration of both benefits, said “this is translating into untenable human costs to claimants and financial costs […]
16th August 2017 by Ray Savage in Home Content 2, Local News, Uncategorised
Download our Impact Report 2016/17
Why the need for Surrey Welfare Rights Unit? Some problems are more complex than others. Welfare benefit problems are particularly complex, especially at a time of huge legislation change. Often households that are affected by benefit problems are on low incomes and are dealing with other disadvantages. Resolving benefit problems can prevent situations worsening, including […]
13th June 2016 by Ray Savage in Local News
Download our Impact Report 2015/16
Why is Surrey Welfare Rights Unit needed? Everyone experiences problems. Sometimes they can be quickly resolved, other times it’s not that simple. Welfare Benefit problems are particularly complex and often affect households who are facing multiple disadvantages and/or on extremely low income levels. These can lead to debts, homelessness, loss of other payments, ill health and […]
13th September 2013 by Maria Zealey in Local News
Limited casework service
We would like to remind our users that we are now offering a limited casework service; in particular benefit cases concerning carers, families and disabled people. Check with the adviser on the advice line.
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