Surrey Welfare Rights Unit

2023/24 was a year where we saw an increase in the complexity of the enquiries referred to us. For the staff and volunteers that we support across Surrey and the surrounding areas, we know how hard it is to keep up with constant legislative changes. During this year we saw the arrival of Managed Migration […]

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The 27th (2024) edition of our “Benefits for Carers” booklet is now available in pdf format. It can be downloaded here.

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For people with lived experience and carers we have now published advice on receiving payment for involvement and its impact on welfare benefits. This advice can be found here.  For Surrey residents involved in co-design or co-production activities, it also includes details of how you can contact us.

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Welfare Rights. We were hoping for a more settled year compared to 2020/21 but that didn’t happen. We coped with switching back and forth from office and home, but it was the pace of legislative change that kept us working flat out to ensure all our stakeholders were up to date, and aware of changes […]

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Welfare Rights during a pandemic From the very start of the year we had to hit the ground running, keeping up with a relentless stream of statutory, and non-statutory changes to social security rules. We introduced a new section on our website where we posted articles that were specific to what residents were experiencing: Are […]

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Why Welfare Rights Provide Justice. The year did not end as expected. Throughout most of 2019/20 we were grappling with rising Universal Credit enquiries, and in particular, the emergence of specific issues relating to earnings, reclaims, accessing work capability assessments and partners who had no recourse to public funds. The queries were far more complex, […]

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We have produced a factsheet on welfare benefit support for self employed workers which can be found here

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